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Universal Containers (UC) has created a new partner onboarding process that requires an agent to create 10 open activities that correlate to a step of the onboarding experience. UC typically adds 20 new partners a week. Creating activities is labor intensive and can take up to 20 minutes each to complete. What is a cost-effective method for agents to create these activities?
Correct Answer: A
To efficiently create multiple activities for the new partner onboarding process at Universal Containers (UC), leveraging a Screen Flow is a cost-effective method. Screen Flows can guide agents through a series of steps, allowing them to enter necessary information and automatically generate the required activities for each onboarding step. This method streamlines the activity creation process, significantly reducing the time and effort required by agents, and ensures consistency in the onboarding experience.
Recent Comments (The most recent comments are at the top.)
Ignacio - Jul 24, 2024
Explanation: While a Screen Flow can guide agents through the process of creating activities, it still requires manual intervention for each step, which may not significantly reduce the time and effort needed for each partner onboarding.
Recent Comments (The most recent comments are at the top.)
Explanation: While a Screen Flow can guide agents through the process of creating activities, it still requires manual intervention for each step, which may not significantly reduce the time and effort needed for each partner onboarding.