CFM Exam Dumps | You work for a facilities management service provider that wants to improve its service delivery processes

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Question 27/122

You work for a facilities management service provider that wants to improve its service delivery processes and has decided to analyze its performance data. What advice would you offer regarding the data analysis exercise?

A. Have an independent consultant analyze the data.

B. Only analyze data that relates to subpar performance.

C. Only analyze data that is less than twelve months old.

D. Use the data that is valid and relevant.

Correct Answer: D

The best practice is to use data that is valid and relevant (D) to ensure meaningful analysis and decision- making.
* Effective performance management depends on accurate, comprehensive data covering both successes and failures.
* Why not other options?
* (A) Hiring an independent consultant may be unnecessary and costly if internal resources can conduct the analysis.
* (B) Focusing only on subpar performance ignores opportunities for overall improvement.
* (C) Restricting analysis to 12 months may exclude valuable long-term trends.

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