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A facility manager provides integrated facility services for a client with multiple mixed-use sites. This includes all services except the client's core business. The annual business review of the services provided identifies dissatisfaction with comfort levels at two of the sites, including the data center building. To improve the service effectively, the client will need to make an extensive capital equipment investment not previously contemplated. What is the BEST way to communicate the HVAC issue to your client?
Correct Answer: C
The best approach is to prepare a report and meet with the client to: * Clearly outline the HVAC issues and their impact on business operations. * Present recommended solutions, including necessary investments. * Ensure transparency and alignment between facility services and client expectations. * Why the other options are incorrect: * (A) A series of meetings may delay decision-making and lack efficiency. * (B) Sending a report without an immediate discussion may not effectively address concerns. * (D) Meeting with department heads is useful but does not ensure executive buy-in for the investment.