CFM Exam Dumps | The Facilities Management Department manages several service agreements related to environmental stewardship.

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Question 105/122

The Facilities Management Department manages several service agreements related to environmental stewardship. When reviewing these service level agreements (SLAs), what should the Facility Manager consider?

A. Best practices relevant to environmental stewardship.

B. How to negotiate the regulatory requirements to meet the customer's requirements.

C. How to calculate maintenance and utility costs.

Correct Answer: A

The best practice for reviewing SLAs in environmental stewardship-related services is to ensure that they align with industry best practices (Option A).
Why Option A is Correct?
* SLAs should incorporate sustainability-focused best practices to ensure energy efficiency, waste management, and eco-friendly operations.
* Benchmarking against environmental standards (such as LEED, ISO 14001, or WELL Building Standard) ensures compliance with sustainability goals.
* IFMA's Environmental Stewardship & Sustainability competency highlights the importance of best practices in sustainability-focused FM operations.
Why Other Options Are Incorrect?
* Option B (How to negotiate the regulatory requirements): Compliance is important, but SLAs should be based on best practices, not just regulatory minimums.
* Option C (How to calculate maintenance and utility costs): Cost calculation is part of financial planning, but sustainability SLAs focus on best practices, not just financials.

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