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Question 108/122

What is one of the perspectives used by an organization when developing a balanced scorecard?

A. Financial

B. Management style

C. Market trends

D. Real Estate strategic plan

Correct Answer: A

TheBalanced Scorecard (BSC)is a strategic management tool that measures organizational performance from multiple perspectives.One of its core perspectives is "Financial"because:
* Financial performancemetrics evaluate cost efficiency, profitability, and value for money.
* Thefour standard perspectivesof the Balanced Scorecard include:
* Financial- Measures cost control, revenue, and return on investment.
* Customer & Stakeholder- Assesses customer satisfaction and stakeholder engagement.
* Operational Excellence- Evaluates efficiency, productivity, and service quality.
* Innovation & Learning- Focuses on continuous improvement and staff development.
* Why the other options are incorrect:
* (B) Management styleis not a formal BSC perspective.
* (C) Market trendsmay influence strategic decisions but are not a standalone BSC category.
* (D) Real Estate strategic planis an operational consideration but does not replace financial performance as a key BSC metric.

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