CFM Exam Dumps | What approach should be taken to accommodate sustainability and customer concerns about installing flow

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IFMA.CFM.v2025-08-06.q122
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Question 70/122

What approach should be taken to accommodate sustainability and customer concerns about installing flow restrictors?

A. Take no action. The WPM is guided by company sustainability initiatives and this program needs to be implemented.

B. Offer to place out the flow restrictors in a few designated restrooms to provide customer feedback on their performance. Agree to review and meet later with the WPM.

C. Install the flow restrictors and remove them without informing the WPM.

D. Refuse to install the flow restrictors.

Correct Answer: B

The IFMA Sustainability and Environmental Stewardship competency highlights the importance of pilot testing sustainability initiatives to ensure operational effectiveness.
* Option B (Correct): Testing restrictors in select restrooms allows for user feedback and potential adjustments.
* Option A (Implementing without review) may lead to negative customer experiences.
* Option C (Installing and removing without informing the WPM) is unethical and violates internal governance.
* Option D (Refusing installation outright) conflicts with sustainability initiatives.
Pilot programs balance sustainability goals with user experience.

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