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Question 68/122

What tool can a facility manager use to convince a superior that the current cost, services, and staffing levels are comparable to a similar industry?

A. Life cycle cost analysis

B. Scenario analysis

C. Benchmarking

Correct Answer: C

Benchmarking (Option C) is the best tool for comparing facility management costs, services, and staffing levels with industry standards.
Why Option C is Correct?
* Benchmarking analyzes FM operations against peer organizations to assess efficiency and effectiveness.
* It provides data-driven justification for maintaining or adjusting budgets and staffing levels.
* IFMA's Finance & Business Core Competency emphasizes benchmarking as a key performance evaluation tool.
Why Other Options Are Incorrect?
* Option A (Life cycle cost analysis): Evaluates long-term asset costs, but does not compare FM performance to industry standards.
* Option B (Scenario analysis): Examines hypothetical situations but does not compare real-world industry benchmarks.

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