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You receive numerous complaints from occupants in a facility about technology "dead zones" within certain areas of the campus. The complaints indicate that wireless connections fail and mobile phone signals drop when in a specific area of the facility. What additional information do you require to successfully address this issue?
Correct Answer: A
Identifying wireless repeater locations (A) is the most relevant step in resolving dead zones because signal coverage depends on proper placement of wireless access points and repeaters. * Why is this the best choice? * Allows optimization of Wi-Fi and cellular coverage * Helps in identifying interference or obstructions * Why not other options? * (B) Wireless frequencies affected help diagnose interference but do not resolve coverage issues. * (C) Time of day outages may indicate congestion but not physical dead zones. * (D) Mobile phone service provider matters only if the issue is carrier-specific.