Which of the following is a flowchart that shows all the processes and the interfaces that interact with the project processes?
Correct Answer: A
Explanation
A process configuration is a type of flowchart that shows all the processes and the interfaces that interact with the project processes. A process configuration provides a visual overview of the project scope, boundaries, inputs, outputs, and dependencies. It helps the business analyst to understand the project context, identify the stakeholders, and define the requirements. A process configuration is different from a Pareto chart, which is a type of chart that shows the frequency and impact of problems or issues in a process. A Pareto chart helps the business analyst to prioritize the problems or issues and focus on the most significant ones. A process configuration is also different from a control chart, which is a type of chart that shows the variation and performance of a process over time. A control chart helps the business analyst to monitor and control the process quality and identify the causes of variation. A process configuration is not a quality baseline, which is a document that defines the quality standards and criteria for the project or the solution. A quality baseline helps the business analyst to measure and evaluate the quality of the requirements and the solution. A process configuration is not a RACI chart, which is a type of matrix that shows the roles and responsibilities of the stakeholders in a project or a process. A RACI chart helps the business analyst to clarify the expectations and accountabilities of the stakeholders and improve the communication and collaboration among them.
References:
[CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition], Chapter 6: Enterprise Analysis, page 217-218.
Business Analysis: Key Definitions & Strategy Analysis, paragraph 3
Business Analysis: Process Modeling, paragraph 1
Process Configuration - an overview | ScienceDirect Topics, paragraph 1 Process Configuration - Project Management Knowledge, paragraph 1