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Contracts are currently managed by more than 20 contract owners across the organization, each happily managing in their own way. A business analyst (BA) is tasked to elicit requirements for centrally managing software maintenance and license contracts. Which of the following does the BA need to carry out first?
Correct Answer: D
Explanation An enterprise readiness assessment is a process of evaluating the current state of an organization and its readiness to adopt a new system or change12. It helps to identify the gaps, risks, and opportunities that may affect the success of the project3. Before eliciting requirements for a new system, the BA needs to understand the current situation, thestakeholders, the culture, the processes, and the potential impacts of the change4. This will help the BA to define the scope, objectives, and approach for the requirements elicitation.