Jenni is the business analyst for the UHQ Organization. She is preparing to complete the conduct elicitation activity for her organization.
Jenni can use all of the following techniques as part of this activity except for which one?
Correct Answer: D
Explanation
Problem tracking is not a technique for conducting elicitation, but rather a technique for managing requirements. Problem tracking is used to identify, document, and resolve issues that arise during the business analysis process. Problem tracking helps to ensure the quality and validity of the requirements and the solutions. References:
CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 4: Elicitation and Collaboration, p. 177 BABOK Guide, Section 4.2: Conduct Elicitation, p. 106-107 BABOK Guide, Section 4.6: Manage Requirements, p. 121-122