CBAP Exam Dumps | A popular department store chain wants to make computer upgrades as well as conduct a major remodeling

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Question 63/239

A popular department store chain wants to make computer upgrades as well as conduct a major remodeling effort to increase revenue to all their 100 stores over the next 2 years. The remodeling will occur in two phases. The two phases are required at each store and can be completed in any order, but each phase must be fully completed before the next phase can begin. Phase 1 will take approximately 32 weeks and will not require a store to be temporarily closed. Phase 2 will take approximately 20 weeks and will require a store to be temporarily closed.
In order to keep inventory level and total revenue for the department store chain at an operational level, 75% of the stores must remain open to the public at all times. Against the board of director's advice, the Chief Executive Officer (CEO) made a decision to start and complete the top 25 revenue-producing stores in the first year to get those stores remodeled and fully operational.
A business analyst (BA) has been brought in to help with planning the project and gathering requirements.
What tool will help the BA understand the changes needed to keep the majority of the stores open?

A. Capability Model

B. Business capability analysis

C. Transition State Diagram

D. Stakeholder Matrix

Correct Answer: C

Explanation
A transition state diagram is a tool that helps the BA understand the changes needed to keep the majority of the stores open. A transition state diagram is a visual representation of the current state, the future state, and the intermediate states of a business process or a system. It shows the activities, events, triggers, and outcomes that occur in each state, as well as the transitions and dependencies between states. A transition state diagram can help the BA plan and manage the remodeling project by identifying the optimal sequence and timing of the phases, the risks and issues that may arise in each state, the impact of the changes on the stakeholders and the customers, and the measures to ensure business continuity and operational efficiency throughout the project. References:
[BABOK Guide v3], Section 10.29: Transition State Diagram, p. 413-414
[CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition], Chapter 4: Requirements Elicitation and Collaboration, p. 163-164
[Certified Business Analysis Professional (CBAP) Specialization], Course 2: Business Analysis:
Requirements Elicitation and Analysis, Week 4: Requirements Analysis Techniques, Video: Transition State Diagrams

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