Comprehensive and Detailed In-Depth Explanation:
When there is confusion among stakeholders regarding agile concepts, thebest course of action is to provide trainingto ensure all stakeholders have a common understanding of agile principles and terminology.
Option A: Organize training sessions to create awareness around the agile values for stakeholders (Correct Answer).
* Training sessions help bridge knowledge gaps by ensuring that stakeholdersunderstand agile principles, frameworks (Scrum, Kanban, XP), and terminology.
* The PMI-RMP Guide highlights thateffective stakeholder engagement requires education and alignmenton risk management strategies, which applies here as well (PMI Risk Management in Portfolios, Programs, and Projects - A Practice Guide, 2022, p. 78).
* Educating stakeholdersreduces resistanceto change and promotesinformed decision-making.
* PMI'sAgile Practice Guideemphasizes that "a shared understanding of agile principles across all levels of an organization increases agility and reduces friction during decision-making" (PMI & Agile Alliance, 2017, p. 44).
Option B: Facilitate a face-to-face discussion and have stakeholders agree to shift to agile for future projects (Incorrect).
* Forcing a decisionbefore stakeholders fully understand agile methodologiescould lead to resistance and ineffective implementation.
* The decision should bebased on business needsrather than prematurely committing to agile.
Option C: Recommend an external facilitator as no one in the organization is able to eliminate this roadblock (Incorrect).
* While an external facilitatorcan helpin some situations, the Scrum Masteris already responsible for coaching the organization on Scrum and Agile methodologies(Scrum Guide, 2020).
* The Scrum Mastershould take the leadin educating stakeholders before escalating the issue externally.
Option D: Allow stakeholders to discuss without the Scrum Master's intervention (Incorrect).
* Without proper guidance, discussions could lead to furthermisinterpretations and delays.
* The Scrum Masteris responsible for educating and guiding stakeholdersin understanding agile ( Scrum Guide, 2020).
Final Verdict:The correct answer isA (Organize training sessions to create awareness around agile values for stakeholders)because trainingensures a common understanding, reduces resistance, and promotes effective decision-making.
References:
* PMI.Agile Practice Guide(2017). PMI & Agile Alliance.
* PMI.Risk Management in Portfolios, Programs, and Projects - A Practice Guide(2022).
* Scrum.org.The Scrum Guide(2020).