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Supplier X provides software critical to production at EFG Corporation. Supplier X informs EFG that the software version it currently uses will no longer be supported and recommends an upgrade to a newer version. However, EFG is very pleased with the performance of the current version, and the costs for upgrading are prohibitive at this time. EFG wants to find incentives for Supplier X to continue supporting EFG's needs. In this situation, which of the following would be the BEST course of action for EFG to take?
Correct Answer: C
* Issue at Hand: Supplier X will no longer support the current software version that EFG is satisfied with. * Prohibitive Upgrade Costs: EFG cannot afford the costs of upgrading to the newer software version at this time. * Incentivizing Support: Identifying additional business opportunities for Supplier X within EFG can serve as an incentive for Supplier X to continue supporting the current software version. * Strengthening Relationship: This approach leverages the existing relationship and provides Supplier X with potential for more business, making it a mutually beneficial solution. References * ISM. (n.d.). Supplier Relationship Management: Strategies and Best Practices. * CIPS. (n.d.). Building and Managing Supplier Relationships.