* Context: The agent acted outside their defined area of responsibility due to emergency circumstances (storm damage).
* Agent's Action: The agent repaired the local office because it was unsafe and attempted to contact headquarters but failed due to communication issues.
* Assessment: The agent's decision was necessary and justified given the situation.
* Ratification: Ratifying the action acknowledges the agent's initiative and ensures the foundation's operations and safety are maintained.
* Payment Authorization: Authorizing payment for the repairs ensures the agent is not penalized for making a necessary decision in an emergency.
* Conclusion: This approach maintains the relationship with the agent and shows support for proactive problem-solving under difficult conditions.
References
* Emergency Management and Incident Response by FEMA.
* Contract and Agency Law principles.
* Best practices in supply chain risk management.