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A supply manager is leading a negotiation team. This team will negotiate with several finalists supplying complex services. Prior to the negotiations, the supply manager briefs the team on strategies, roles and responsibilities. The team members seem to understand the importance of these factors, but shortly after the negotiations commence, several members begin to make mistakes such as arguing witF each other and failing to pay attention. Which of the following is the BEST course of action for the supply manager to take at this point?
Correct Answer: A
* Issue During Negotiations: Team members are making mistakes and not following instructions shortly after negotiations commence. * Immediate Action: Calling a caucus allows the supply manager to pause the negotiations and address the issues immediately. * Reiterate Rules: Reiterating the negotiation rules and their importance helps in realigning the team and ensuring everyone understands their roles and responsibilities. * Preventing Further Issues: This approach aims to correct the team's behavior and improve the chances of successful negotiations without removing stakeholders or ending the negotiations prematurely. References * ISM. (n.d.). Best Practices for Leading Negotiation Teams. * CIPS. (n.d.). Effective Negotiation Strategies and Techniques.