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A commodity manager at company headquarters is given responsibility for consolidating spend among all the company's locations, with the goal of leveraging larger volumes. The manager collects data on spend categories, analyzes the information by supplier and type of material, and sends out goals for combining spend and reducing the number of suppliers. Several locations express reluctance to participate, saying that their needs for quality and delivery of critical parts have not been taken into consideration. Based on this situation, which of the following errors was MOST likely made by the commodity manager?
Correct Answer: C
The commodity manager likely failed to seek or consider stakeholder input, leading to reluctance from various locations. Effective spend consolidation requires understanding and addressing the specific needs and concerns of all stakeholders involved, particularly regarding quality and delivery requirements. Without this, the proposed changes might not align with the operational realities and expectations of the locations, causing resistance. References: Stakeholder management principles, change management in procurement, spend analysis techniques.