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Which method should be used to grant an unrelated group of users access to a set of records?
Correct Answer: B
Recent Comments (The most recent comments are at the top.)
test - Nov 25, 2025
**Correct Answer: C. Public Groups**
### Explanation
When you need to give access to a **specific, unrelated group of users** (users who are not connected by role hierarchy, territory, or other structural relationships), the correct approach in Salesforce is to:
✔ **Create a Public Group** ✔ **Use a Sharing Rule** (criteria-based or manual sharing) ✔ **Grant that group access to the records**
### Why not the other options?
| Option | Why It’s Incorrect | | --------------------- | ------------------------------------------------------------------------------------------------------------------------- | | **A. Role Hierarchy** | Only works for users related through the hierarchy (e.g., managers above subordinates). Doesn't help for unrelated users. | | **B. Sharing Sets** | Used exclusively for **Communities/Experience Cloud** users, not internal users. |
Recent Comments (The most recent comments are at the top.)
**Correct Answer: C. Public Groups**
### Explanation
When you need to give access to a **specific, unrelated group of users** (users who are not connected by role hierarchy, territory, or other structural relationships), the correct approach in Salesforce is to:
✔ **Create a Public Group**
✔ **Use a Sharing Rule** (criteria-based or manual sharing)
✔ **Grant that group access to the records**
### Why not the other options?
| Option | Why It’s Incorrect |
| --------------------- | ------------------------------------------------------------------------------------------------------------------------- |
| **A. Role Hierarchy** | Only works for users related through the hierarchy (e.g., managers above subordinates). Doesn't help for unrelated users. |
| **B. Sharing Sets** | Used exclusively for **Communities/Experience Cloud** users, not internal users. |
So the correct and standard solution is:
👉 **C. Public Groups**...
C. Public Groups