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Universal Containers (UC) has affiliates who sell containers in countries where UC does not have a local office. UC uses a Partner Community to manage the sales cycle in those countries. One of its affiliates has grown substantially and restructured its internal sales team with the following structure: Sales VP -> Director of Sales -> Sales Manager -> Sales Reps. Sales Reps should not see each others' opportunities, and visibility of deals should open up within a Sales Rep's hierarchy.
What is the main problem an architect should address in this situation?

Recent Comments (The most recent comments are at the top.)

test - Nov 21, 2025

**Correct Answer: C**

**Explanation:**

Partner Community **does support role hierarchy**, but it has a **technical limitation**:
➡️ **Partner users are limited to three levels in the role hierarchy** (plus the top-level Partner Account Role).

Your affiliate wants a hierarchy with **four** partner roles:

1. Sales VP
2. Director of Sales
3. Sales Manager
4. Sales Reps

This exceeds the Partner Community’s **three-level role hierarchy limit**.

**Why the others are incorrect:**

* **A. “Partner Community does not support Role Hierarchy.”**
Incorrect — partner roles *do* support role hierarchy, just with limits.

* **B. “The Channel Manager role cannot be shared with Partner Community.”**
Not relevant to the issue; Channel Manager roles are internal Salesforce roles used to manage partners.

✔ **Correct: C — Partner User roles are limited to three levels.**

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