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Universal Containers uses Person Accounts to represent retail customers and Business Accounts to represent commercial customers. The retail sales team should not have access to commercial customers but should have access to ALL retail customers. With the organization-wide default on Account set to Private, how should the architect meet these requirements?
Correct Answer: B
Recent Comments (The most recent comments are at the top.)
test - Nov 21, 2025
**Correct Answer: B**
**Explanation:**
With the Account **OWD = Private**, users only see the accounts they own unless additional sharing is provided. Retail Sales needs access to **all Person Accounts**, regardless of ownership.
The correct approach is:
### **B. Create a criteria-based sharing rule giving the Retail Sales role access to Accounts of type PersonAccount.**
A criteria-based sharing rule can automatically share **all Person Accounts** with the Retail Sales role, giving them full visibility without exposing Business Accounts.
---
### Why the other options are incorrect:
**A. Owner-based sharing rule on AccountContactRelation**
* This only shares contact-role records, not Accounts themselves. * It does *not* grant visibility to the Account records, so it does not meet the requirement.
**C. Update the Retail Sales profile to grant access to the Person Account record type**
* Record type access **does not override OWD**. * Having access to a record type only allows *creating* records of that type, not viewing others' records.
---
✔ **Correct: B — Use a criteria-based sharing rule on Accounts where Type = PersonAccount.**...
Recent Comments (The most recent comments are at the top.)
**Correct Answer: B**
**Explanation:**
With the Account **OWD = Private**, users only see the accounts they own unless additional sharing is provided.
Retail Sales needs access to **all Person Accounts**, regardless of ownership.
The correct approach is:
### **B. Create a criteria-based sharing rule giving the Retail Sales role access to Accounts of type PersonAccount.**
A criteria-based sharing rule can automatically share **all Person Accounts** with the Retail Sales role, giving them full visibility without exposing Business Accounts.
---
### Why the other options are incorrect:
**A. Owner-based sharing rule on AccountContactRelation**
* This only shares contact-role records, not Accounts themselves.
* It does *not* grant visibility to the Account records, so it does not meet the requirement.
**C. Update the Retail Sales profile to grant access to the Person Account record type**
* Record type access **does not override OWD**.
* Having access to a record type only allows *creating* records of that type, not viewing others' records.
---
✔ **Correct: B — Use a criteria-based sharing rule on Accounts where Type = PersonAccount.**...