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Question 27/35

Universal Containers (UC) has a partner community for its 200 distributors.
UC customer accounts are assigned an individual distributor. The organization-wide default setting for the custom Delivery object is Private.
How should an architect advise UC to grant all users at a distributor access to delivery records for all customers assigned to a particular distributor?

Recent Comments (The most recent comments are at the top.)

test - Dec 02, 2025

**Correct Answer: C. Create a Sharing Set for the Distributor profile to grant access to the Delivery object.**

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### **Explanation**

UC is using a **Partner Community** with **multiple users per distributor**, and the Delivery object is **OWD = Private**.

Because **each distributor is assigned to specific customer accounts**, and UC wants **all users at that distributor** to access the Delivery records for the customers they own, the correct tool is:

### ✅ **Sharing Sets**

Sharing Sets allow Customer Community and Partner Community users to automatically gain access to records **based on their Account or Contact**, without having to create roles or complex rules.

If the Delivery object has a lookup to **Account** (the customer), then a Sharing Set can grant access to all Delivery records where:

* **Delivery.Account = User.Account**

This automatically gives all users under a distributor’s partner account access to those Delivery records.

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### Why the other choices are incorrect:

#### **A. Public Groups & Sharing Rules**

Sharing rules for *external users* (community users) **do not work with Public Groups**.
Public Groups are for internal users only.

#### **B. Role Hierarchy Sharing**

Partner Community users **do not get full hierarchical inheritance**, and using roles for 200 distributors would create complexity and performance issues.

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### ✔️ Best Recommendation:

**C. Create a Sharing Set for the Distributor profile to grant access to the Delivery object.**...

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