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Universal Containers uses 75,000 distributors that have close to 1 million total users. Distributors need to use the community to see closing opportunities assigned to their distributor for delivery. Which license recommendation will meet distributor needs?
Correct Answer: C
Recent Comments (The most recent comments are at the top.)
test - Dec 11, 2025
The requirement: **Distributors need to use the community to see *opportunities* assigned to their distributor.**
In Salesforce:
* **Customer Community** → good for high-volume external users, but **does NOT provide access to Opportunities**. * **Customer Community Plus** → adds reports, dashboards, and sharing features, but **still does NOT include Opportunities**. * **Partner Community** → **includes Opportunities, Leads, Campaigns, and advanced selling features**.
Even though there are many users (1 million), the *only* license type that provides **Opportunity access** for external users is:
### ✅ **C. Partner Community**
This is the correct choice because *access to Opportunities automatically requires a Partner Community license*.
test - Nov 21, 2025
**Correct Answer: B — Customer Community Plus** ✅
### **Explanation**
Requirements:
* Distributors (external users) need to **access opportunities assigned to their distributor**. * Opportunity is a **standard object**, which requires **role-based sharing or record-level access**. * Total community users are very large (~1 million).
**License considerations:**
| License | Access to Standard Objects | Role Hierarchy | Sharing | | ----------------------- | ------------------------------------------------------------------------------------------ | -------------- | ------- | | Customer Community | Limited access to Accounts, Contacts, Cases; no role hierarchy; cannot see Opportunities | ❌ | Limited | | Customer Community Plus | Access to standard objects (including Opportunities); supports **roles and sharing rules** | ✅ | ✅ | | Partner Community | Designed for partners; similar to Customer Community Plus, but more expensive | ✅ | ✅ |
**Customer Community Plus** is optimal because:
* It supports **record-level access via roles**, enabling distributors to see only Opportunities assigned to their account. * Supports **large-scale deployments** more cost-effectively than Partner Community.
---
### Why the others are incorrect:
**A. Customer Community**
* Cannot access Opportunities because it **does not support standard object sharing**.
**C. Partner Community**
* More expensive; overkill if distributors only need access to their own Opportunities.
Recent Comments (The most recent comments are at the top.)
The requirement:
**Distributors need to use the community to see *opportunities* assigned to their distributor.**
In Salesforce:
* **Customer Community** → good for high-volume external users, but **does NOT provide access to Opportunities**.
* **Customer Community Plus** → adds reports, dashboards, and sharing features, but **still does NOT include Opportunities**.
* **Partner Community** → **includes Opportunities, Leads, Campaigns, and advanced selling features**.
Even though there are many users (1 million), the *only* license type that provides **Opportunity access** for external users is:
### ✅ **C. Partner Community**
This is the correct choice because *access to Opportunities automatically requires a Partner Community license*.
**Correct Answer: B — Customer Community Plus** ✅
### **Explanation**
Requirements:
* Distributors (external users) need to **access opportunities assigned to their distributor**.
* Opportunity is a **standard object**, which requires **role-based sharing or record-level access**.
* Total community users are very large (~1 million).
**License considerations:**
| License | Access to Standard Objects | Role Hierarchy | Sharing |
| ----------------------- | ------------------------------------------------------------------------------------------ | -------------- | ------- |
| Customer Community | Limited access to Accounts, Contacts, Cases; no role hierarchy; cannot see Opportunities | ❌ | Limited |
| Customer Community Plus | Access to standard objects (including Opportunities); supports **roles and sharing rules** | ✅ | ✅ |
| Partner Community | Designed for partners; similar to Customer Community Plus, but more expensive | ✅ | ✅ |
**Customer Community Plus** is optimal because:
* It supports **record-level access via roles**, enabling distributors to see only Opportunities assigned to their account.
* Supports **large-scale deployments** more cost-effectively than Partner Community.
---
### Why the others are incorrect:
**A. Customer Community**
* Cannot access Opportunities because it **does not support standard object sharing**.
**C. Partner Community**
* More expensive; overkill if distributors only need access to their own Opportunities.
---
✔ **Correct: B — Customer Community Plus**...