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Question 25/35

Sales operations at Universal Containers (UC) wants to create list views to filter opportunities for certain geographies.
How should UC hide list views that are not relevant to an individual user since there will be more than SO list views?

Recent Comments (The most recent comments are at the top.)

test - Dec 02, 2025

**Correct Answer: A. Share the list views with the appropriate public group.**

### **Explanation**

When you create a list view in Salesforce, you can control its visibility by choosing who to share it with. The best practice—especially when there will be many list views and they need to be shown only to certain groups of users—is to:

➡️ **Create Public Groups** based on geography (or role, team, etc.)
➡️ **Share the list views with those public groups**

This keeps administration scalable and avoids having to manage visibility user-by-user. Queues are not meant for this purpose, and sharing with individual users does not scale well when many users need the same view.

### Why not the others?

* **B. Share with a queue**
Queues are used for record ownership and routing—*not* for list-view visibility. Not appropriate here.

* **C. Share with individual users**
This works but becomes unmanageable as the number of users grows. Not scalable.

### ✔️ Therefore, the best and most scalable option is:

**A. Share the list views with the appropriate public group.**...

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