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Question 7/35

Users at Universal Containers are complaining that a field has disappeared from the Account page after last weekend's deployment. The page layout did not change with this deployment.
How should the admin troubleshoot this issue?

Recent Comments (The most recent comments are at the top.)

test - Nov 21, 2025

**Correct Answer: A**

### **Explanation**

If a field is missing from a page even though the **page layout hasn’t changed**, the most likely causes are **field-level security (FLS) or profile permissions**.

**Field Accessibility** in the Object Manager allows the admin to:

* See which profiles and record types can view or edit the field.
* Determine if a recent deployment may have modified FLS or permission sets.

This is the fastest way to troubleshoot a missing field that is **not a layout issue**.

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### Why the others are incorrect:

**B. Log in as 3 users and check records**

* Time-consuming and reactive.
* Doesn’t reveal *why* the field is hidden.

**C. Run a “Who Sees What” report**

* Salesforce does not provide a standard report called “Who Sees What” for fields.
* Even if it existed, it would be record-level visibility, not field-level security.

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✔ **Correct: A — Use Field Accessibility in the Object Manager.**

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