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Users at Universal Containers are complaining that a field has disappeared from the Account page after last weekend's deployment. The page layout did not change with this deployment. How should the admin troubleshoot this issue?
Correct Answer: A
Recent Comments (The most recent comments are at the top.)
test - Nov 21, 2025
**Correct Answer: A**
### **Explanation**
If a field is missing from a page even though the **page layout hasn’t changed**, the most likely causes are **field-level security (FLS) or profile permissions**.
**Field Accessibility** in the Object Manager allows the admin to:
* See which profiles and record types can view or edit the field. * Determine if a recent deployment may have modified FLS or permission sets.
This is the fastest way to troubleshoot a missing field that is **not a layout issue**.
---
### Why the others are incorrect:
**B. Log in as 3 users and check records**
* Time-consuming and reactive. * Doesn’t reveal *why* the field is hidden.
**C. Run a “Who Sees What” report**
* Salesforce does not provide a standard report called “Who Sees What” for fields. * Even if it existed, it would be record-level visibility, not field-level security.
---
✔ **Correct: A — Use Field Accessibility in the Object Manager.**
Recent Comments (The most recent comments are at the top.)
**Correct Answer: A**
### **Explanation**
If a field is missing from a page even though the **page layout hasn’t changed**, the most likely causes are **field-level security (FLS) or profile permissions**.
**Field Accessibility** in the Object Manager allows the admin to:
* See which profiles and record types can view or edit the field.
* Determine if a recent deployment may have modified FLS or permission sets.
This is the fastest way to troubleshoot a missing field that is **not a layout issue**.
---
### Why the others are incorrect:
**B. Log in as 3 users and check records**
* Time-consuming and reactive.
* Doesn’t reveal *why* the field is hidden.
**C. Run a “Who Sees What” report**
* Salesforce does not provide a standard report called “Who Sees What” for fields.
* Even if it existed, it would be record-level visibility, not field-level security.
---
✔ **Correct: A — Use Field Accessibility in the Object Manager.**