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Universal Containers has implemented Customer Community with Customer Community Plus licenses for its distributors. Some distributors requested granting specific community users (agents) to view cases submitted by other agents of the same distributor. Which feature only supports these requirements?
Correct Answer: B
Recent Comments (The most recent comments are at the top.)
test - Nov 21, 2025
**Correct Answer: B — Partner Super User** ✅
### **Explanation**
The requirement is:
* Community users (agents) of the **same distributor** need to **see each other’s cases**. * These users have **Customer Community Plus licenses**, which support **partner-like functionality**.
**Partner Super User** enables:
* Users to **view, edit, and report on records owned by other users** in the same account (or partner account). * Extends access within a **partner account hierarchy**.
This is exactly what is needed for distributors’ agents to share cases among themselves without giving broader access.
---
### Why the others are incorrect:
**A. Permission set to grant community admin permission**
* Gives administrative capabilities, which is overkill and unnecessary for sharing records among peers.
**C. Delegate external user**
* Allows an external user to **act on behalf of another user**, not to view peers’ records.
Recent Comments (The most recent comments are at the top.)
**Correct Answer: B — Partner Super User** ✅
### **Explanation**
The requirement is:
* Community users (agents) of the **same distributor** need to **see each other’s cases**.
* These users have **Customer Community Plus licenses**, which support **partner-like functionality**.
**Partner Super User** enables:
* Users to **view, edit, and report on records owned by other users** in the same account (or partner account).
* Extends access within a **partner account hierarchy**.
This is exactly what is needed for distributors’ agents to share cases among themselves without giving broader access.
---
### Why the others are incorrect:
**A. Permission set to grant community admin permission**
* Gives administrative capabilities, which is overkill and unnecessary for sharing records among peers.
**C. Delegate external user**
* Allows an external user to **act on behalf of another user**, not to view peers’ records.
---
✔ **Correct: B — Partner Super User**