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A PMO team member with limited experience as a project manager was hired 2 years ago. The PMO team member has been identified as being talented in their role. Currently, the PMO team member is playing a key role in a strategic program and is facing challenges in specific areas such as leadership and stress management. What steps should the PMO professional take to develop the competencies of the PMO team member?
Correct Answer: B
Mentorship andshadowing experienced leadersprovide hands-on learning and exposure to practical leadership behaviors. PMI-PMOCP highlights that experiential learning through observation and guidance is effective for developing competencies like leadership and stress management. Training courses (option A or C) and coaching (option D) support development but shadowing offers direct, contextual experience beneficial for leadership growth. Reference:PMI-PMOCP Study Guide, Chapter on Human Capital Management and Competency Development.