Developing a framework to expand PMO services, particularly in strategic alignment and planning, begins with understanding stakeholder expectations thoroughly. The PMI-PMOCP framework stresses the criticality of engaging stakeholders early to gather insights about their goals, concerns, and desired outcomes. This knowledge forms the foundation for designing a relevant and effective framework that aligns with organizational needs.
While audits, portfolio management, and compliance checks are valuable components, they are subsequent steps that rely on initial stakeholder engagement to define scope and priorities. Without clear understanding and agreement from stakeholders, framework development risks misalignment, resistance, or failure to deliver value.
Reference:PMI Project Management Office Certified Professional (PMI-PMOCP)Examination Content Outline, PMI 2021.PMI-PMOCP Study Guide, Chapter on Stakeholder Management and Strategic Alignment.