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A PMO currently serves all investment initiatives within a company and has reached a high level of maturity. The executive leadership team is enthusiastic about PMO value, and all PMO customers promote its services. The PMO professional who leads the PMO has received information that the innovation portfolio struggles with its initiatives. What should the PMO professional do first to support the innovation portfolio?
Correct Answer: B
The first step is toengage with the executive team to assess the status of strategic initiatives and ensure that PMO services are aligned to address challenges and add value. This top-down engagement aligns innovation efforts with organizational priorities and secures executive support. Demonstrating support (Option A) or meeting the innovation manager (Option D) are valuable but follow alignment with executive priorities. Requesting a mandate (Option C) may delay action. PMI-PMOCP Strategic Alignment highlights executive engagement and service realignment as primary levers for portfolio support. References: PMI-PMOCPExam Content Outline, Strategic Alignment Domain PMI Practice Standard for Project Management Offices (2013), Portfolio Alignment PMI PMO Value Ring, Strategic Portfolio Management