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Which data consistency settings can be achieved using UI Policy? Choose 3 answers
Correct Answer: B,D,E
UI Policies in ServiceNow dynamically control form field behaviors without scripting. They help maintain data consistency and improve user experience. Correct Answers B . Setting fields hidden ✅ UI Policies can hide form fields based on conditions. Example: Hide the "Resolution Notes" field unless State = Resolved. D . Setting fields read-only ✅ UI Policies can make fields read-only to prevent users from modifying certain data. Example: Set "Requested For" field read-only after submission. E . Setting fields mandatory ✅ UI Policies can enforce mandatory fields based on conditions. Example: Make the "Justification" field mandatory if Priority = High. Incorrect Answer Choices A . Setting fields to accept the data with 'n' number of characters ❌ Field length restrictions are set in the Dictionary Definition, not UI Policies. C . Setting fields to accept the data in an expected format ❌ Data formatting (e.g., date, phone number) is controlled by Field Types and Data Policies, not UI Policies. Reference: ServiceNow Documentation: UI Policies Overview ServiceNow Developer Guide: Creating UI Policies