What attributes can you manage, using System Properties > Basic Configuration UI16? (Choose five.)
Correct Answer: A,B,D,G,H
The System Properties > Basic Configuration UI16 page in ServiceNow allows administrators to customize the UI appearance for end users. It provides basic branding and theming options for the ServiceNow instance.
Attributes You Can Manage in Basic Configuration UI16:
Browser tab title → (A) You can modify the browser tab title that appears when users open ServiceNow.
Module text color → (B) This setting allows you to change the text color of the left navigation menu items.
Base theme → (D) You can select a base theme for the platform UI, impacting overall styling.
Header background color → (G) This setting changes the background color of the header in UI16.
Banner Image → (H) Allows uploading a custom banner/logo to replace the default ServiceNow logo.
Why the other options are incorrect:
C . Preferred browser → Incorrect. ServiceNow does not allow setting a preferred browser from System Properties. Users must configure this on their own.
E . Font style → Incorrect. UI16 Basic Configuration does not provide font customization options. Fonts are controlled through system themes and CSS.
F . Animation style → Incorrect. ServiceNow UI16 does not provide options to change animation styles from Basic Configuration.
Reference:
ServiceNow Basic Configuration UI16
ServiceNow CSA Training Material