In ServiceNow, user records are stored in the sys_user table. This table contains all user-related information such as username, email, department, roles, and active status.
sys_user Table Structure:
Stores all user accounts in the system.
Contains fields like user_name, email, first_name, last_name, and roles.
Administrators can manage users via User Administration > Users in the ServiceNow navigation panel.
Why Not Other Options?
B . User [sn_user] - There is no such table named sn_user in ServiceNow.
C . User [u_sys_user] - The u_ prefix indicates a custom table, which is not the default ServiceNow table.
D . User [s_user] - This table does not exist in ServiceNow.
Reference:
ServiceNow User Administration - sys_user Table