In ServiceNow, every table has a system name (platform name) that follows a consistent naming convention. The Group table stores information about user groups and is named:
✅ sys_user_group
Understanding the Naming Convention:
sys_user_group = System table for user groups.
sys_user = Table for individual user records.
sys_user_role = Table for user roles.
Why Other Answers Are Incorrect:
B . sys_group - No such table exists in ServiceNow.
C . group - This is not the correct system name; ServiceNow uses "sys_user_group" for clarity.
D . sys_groups - Incorrect pluralization; ServiceNow tables are typically singular (e.g., sys_user, sys_user_role).
Reference from Certified System Administrator (CSA) Official Documentation:
ServiceNow Tables and Data Structure
ServiceNow CSA Training Module: "User and Group Administration"