Sales-Cloud-Consultant Exam Dumps | Cloud Kicks has enabled the Einstein Lead Scoring feature and rolled out Sales Cloud Einstein to ptkst

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Question 2/149

Cloud Kicks has enabled the Einstein Lead Scoring feature and rolled out Sales Cloud Einstein to ptkst users.
The pilot users are unable to view the Lead Score field on me Lead record page.
Which two steps should the consultant take to fix this issue?
Choose 2 answers

A. Add the Lead Score field to the Lead List View.

B. Add the Lead Score field to the Lead Page layout.

C. Assign the Einstein Lead Scoring permission set.

D. Assign the Sales Cloud Einstein permission set.

Correct Answer: B,C

Adding the Lead Score field to the Lead Page layout is a necessary step to fix the issue of pilot users not being able to view the Lead Score field on the Lead record page. The Lead Score field is a standard field that shows how likely a lead is to convert based on Einstein's analysis of historical data and predictive factors. The Lead Score field must be added to the Lead Page layout for users to see it on their lead records. Assigning the Einstein Lead Scoring permission set is another necessary step to fix the issue, as it grants users access to view and use Einstein Lead Scoring features, such as Lead Score, Lead Score Insights, and Lead Score Field History Tracking.

Recent Comments (The most recent comments are at the top.)

Salesforce Singh - Jun 25, 2025

Correct Ans Are:
B. Add the Lead Score field to the Lead Page layout
You must include the Lead Score field/component on the record page for users to see it.

D. Assign the Sales Cloud Einstein permission set
Users need the proper Einstein license and permission set to access the feature, as specified in the “Who can use Einstein”

❌ Why Not Option C?
The Einstein Lead Scoring permission set mentioned in some guides is shorthand, but Salesforce’s implementation ties it under the broader Sales Cloud Einstein permission set. The setup wizard explicitly instructs assigning Sales Cloud Einstein, not a generic “Einstein Lead Scoring” set

Arnab Kanti Roy - Jun 07, 2025

B and D are the correct option. please refer the below link - https://help.salesforce.com/s/articleView?id=ai.einstein_sales_setup_select_users.htm&type=5

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