Sales-Cloud-Consultant Exam Dumps | An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the high-level process

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Question 56/149

An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the high-level process areas within the business. CK plans to use the diagram to show the context of a new area of the business within the overall business.
What should the admin create to meet this requirement?

A. Suppliers, Imports, Processes, Outputs, Customers (SIPOC) Diagram

B. Strengths, Weaknesses, Opportunities, Threats (SWOT) Diagram

C. Value Stream Map

D. Capability Model

Correct Answer: D

A SIPOC diagram is a tool that can be used to show the high-level process areas within a business, as well as the inputs and outputs of each process, and the suppliers and customers involved. It can help provide an overview of how a business operates and how different processes relate to each other. A SWOT diagram is used to analyze the strengths, weaknesses, opportunities, and threats of a business or a project. A value stream map is used to show the flow of value from customer demand to product delivery, and identify waste and improvement opportunities along the way. A capability model is used to describe the capabilities of a business or an organization, and how they support its goals and objectives

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Fa3il khayr - May 23, 2025

Correct Answer: A. Suppliers, Inputs, Processes, Outputs, Customers (SIPOC) Diagram

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SIPOC tool is designed exactly for this need—it shows your new process in context by mapping:

Suppliers (who provides inputs)
inputs (what you need to get started)
Process (the high-level steps)
Outputs (what you produce)
Customers (who consumes the outputs)

This gives stakeholders a clear, bird’s-eye view of where the new process fits within the larger business.

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Why Not the Others?

Value Stream Map : dives deeper into detailed activities and timing—too granular for a simple context overview.
Capability Model : catalogs organizational abilities, not process flow.

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