Correct Answer. B. Confirm that both the technician's and the user's software are updated to the latest version Ensuring that both the technician and the user are using the latest version of PC Anywhere is crucial to protect against vulnerabilities, as updates often contain important security patches.
Option A is incorrect as setting up unattended access can pose significant security risks if not managed carefully.
Option C is incorrect as using the fastest connection method may bypass necessary security checks, exposing both parties to potential risks.
Option D is incorrect because disabling antivirus software compromises the user's security, especially during a remote session.