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A user is attempting to use a Micro USB cable to transfer data from their digital camera to a computer, but the transfer rate is slower than expected. What should the IT support technician check first to address the issue?
Correct Answer: A
Correct Answer. A. Verify that the Micro USB cable is a USB 3.0 compatible cable Micro USB cables can vary significantly in data transfer capabilities. A USB 3.0 compatible Micro USB cable offers faster data transfer rates compared to its USB 2.0 counterpart. Verifying that the cable is USB 3.0 compatible could resolve the issue of slower transfer rates. Option B is incorrect because the question already implies that the digital camera supports data transfer via Micro USB. Option C is incorrect because while a functional USB port is necessary, the slower transfer rate suggests a limitation with the cable's capabilities rather than the port's functionality. Option D is incorrect because although ensuring a secure connection is important, it typically results in connection or no connection rather than a slower transfer rate.