100-140 Exam Dumps | A user reports that their device connected via a serial port is not being recognized by the operating

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Question 286/301

A user reports that their device connected via a serial port is not being recognized by the operating system.
What troubleshooting step should the IT support technician suggest first?

A. Check the serial cable for physical damage

B. Increase the screen resolution on the computer

C. Swap the serial cable with an HDMI cable

D. Update the computer's graphics card drivers

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