Correct Answer. C. Deploy the solution to a small group as a test Testing the solution on a small scale before a full rollout is crucial to validate the effectiveness of the changes and to identify any unforeseen issues that may arise. This allows IT support to make necessary adjustments based on real-world feedback without impacting the entire organization.
Option A is incorrect as replacing all hardware immediately is costly and may not be necessary if the solution doesn't require it.
Option B is incorrect because while documentation is important, it does not precede the testing phase in terms of immediate priorities when implementing changes.
Option D is incorrect as informing all employees about technical details is less critical than ensuring the solution works as intended and could lead to confusion.