100-140 Exam Dumps | A user's external hard drive is not being recognized by their computer. In Device Manager, the hard drive

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Question 251/301

A user's external hard drive is not being recognized by their computer. In Device Manager, the hard drive does not appear under Disk Drives but shows up under "Other devices" with an unknown device label.
What should the technician do to resolve this issue?

A. Physically reconnect the hard drive to another USB port

B. Update the motherboard BIOS

C. Install the correct drivers for the external hard drive

D. Change the drive letter and paths in Disk Management

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