Correct Answer: D
The order of execution when a Case record is saved in Salesforce is as follows:
* Validation Rules: These are processed first to ensure that all data meets the validation criteria before any furtherprocessing occurs.
* Assignment Rules: After validation, assignment rules determine the ownership of the case based on the criteria defined.
* Escalation Rules: These are processed next to escalate the case if it meets certain criteria.
* Auto-Response Rules: Finally, auto-response rules are executed to send automatic responses to case submissions if applicable.
Options A, B, and C do not represent the correct order of execution in Salesforce.
References:
* Salesforce Help: Order of Execution inSalesforce
* Salesforce Trailhead: Record Saving Order of Execution
Recent Comments (The most recent comments are at the top.)
The answer should be A. We are talking about saving a record in this question. It can not be D, as Auto-response rules are executed before Escalation rules.
A. Assignment rules. Auto-response rules, Workflow rules, Escalation rules
https://www.salesforceben.com/learn-salesforce-order-of-execution/
https://www.apexhours.com/order-of-execution-salesforce/