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Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple cases. Which two users are able to fulfill this request? Choose 2 answers
Correct Answer: B,C
A user with manager role above the agent can change ownership on multiple cases that are owned by the agent or by users below the agent in the role hierarchy. A user with the System Administrator profile can change ownership on any case, regardless of the owner or role hierarchy. References:https://help.salesforce. com/s/articleView?id=sf.case_change_owner.htm&type=5https://help.salesforce.com/s/articleView?id=sf. admin_userperms.htm&type=5
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C,D are the answers