Aretail chain 正在評估一個項目,以更換其多個地點的所有商店的支付系統。該專案沒有通過財務門檻,但也有望增加市場份額、改善客戶服務並留住更多客戶。此專案計劃分階段實施,以每個階段的回顧為基礎。
企業應如何提升專案價值?
Correct Answer: C
Explanation
= The business should increase the value of the project by quantifying the expected tangible and intangible benefits in the benefits management plan for each phase. This will help to justify the project investment and align the project outcomes with the business objectives. The benefits management plan should also include the benefits owner, the target benefits, the metrics and assumptions, the timeframe, and the roles and responsibilities for benefits realization. Asking the benefits owner to reassess the risks, consulting with experts, or using a fishbone diagram are not the best ways to increase the value of the project, as they may not capture the full range of benefits or address the root cause of the low financial value. References:
PMBOK Guide 7th Edition, Chapter 10: Value Delivery, Section 10.2: Plan Value Delivery, Page 263 PMBOK Guide 6th Edition, Chapter 4: Integration Management, Section 4.5: Develop Project Management Plan, Page 89 Agile Practice Guide, Chapter 3: Implementing Agile: Creating an Agile Environment, Section 3.5:
Benefits Management, Page 43