一家 IT 公司的專案經理啟動了一個項目,成員分佈在五個不同的國家和四個不同的時區。在與發起人和一些利害關係人的第一次會議中,專案經理注意到人們沒有按時參加會議,有網路連線問題,或在某些對話中遇到語言障礙。
專案經理應該怎麼做才能改善團隊之間的溝通?
Correct Answer: A
Explanation
Another possible answer to this question is D. Arranging for some initial face-to-face team meetings for the project team to meet each other can also help improve communication among the team. Face-to-face meetings can help build trust, rapport, and cohesion among team members, as well as foster a shared understanding of the project goals, roles, and responsibilities23. Face-to-face meetings can also help overcome language and cultural barriers, by allowing team members to observe non-verbal cues, clarify misunderstandings, and learn from each other23.
The other two options, B and C, may not be the best answers to this question. Explaining the benefits of common working hours to aid better communication among the project team may not be feasible or effective, as it may impose unrealistic or unfair expectations on some team members, who may have to work outside their normal hours or sacrifice their personal or family time23. Sharing a contact log document for all the team members to make communication easier may not be sufficient or helpful, as it may not address the underlying issues of communication, such as the quality, frequency, or content of the communication12.
Therefore, based on the web search results, the most likely answer to the question is either A or D, but you will have to verify the answer yourself using the official sources.
References: 1: A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Sixth Edition 2:
Managing distributed project teams - Project Management Institute 3: Cross culture project management - Project Management Institute