一家當地公司正在開發一種新產品,並首次使用遠端團隊來完成功能的程式設計任務。產品的設計來自當地團隊。在第三次衝刺評審期間,產品負責人對專案的結果感到擔憂。遠距開發團隊抱怨他們不能清楚地理解日常站立會議中傳達的要求。
專案經理應該如何應對這種情況?
Correct Answer: C
Explanation
= The project manager should address this situation by determining the communication needs, environment, and tools to get the message across. This is because the root cause of the problem is the lack of effective communication between the local and remote teams. The project manager should identify the stakeholders, their information needs, the communication methods, the frequency, the format, and the feedback mechanisms to ensure that the requirements are clearly understood and agreed upon by both teams. The project manager should also consider the cultural, linguistic, and technological differences that may affect the communication process and use appropriate tools and techniques to overcome them.
Option A is not a good action, as reviewing lessons learned from previous projects and OPAs may not provide relevant or useful information for the current situation. The project manager should focus on the current communication issues and not rely on past experiences that may not be applicable or effective.
Option B is not a good action, as evaluating and reassigning the developing tasks to a local vendor who has worked on previous projects may not be feasible or desirable. It may also create additional costs, risks, and delays for the project. The project manager should try to resolve the communication issues with the existing remote team and not change the project scope or resources without proper justification and approval.
Option D is not a good action, as documenting the risk in the risk management plan and using contingency reserves to hire a local vendor is a reactive and costly approach. The project manager should try to prevent or mitigate the risk of communication failure and not wait until it becomes an issue that requires corrective action. The project manager should also not use the contingency reserves for planned changes that are not related to unforeseen events or risks. References:
[PMBOK Guide], 6th edition, page 368, section 10.1
[Agile Practice Guide], page 27, section 2.4.1
[PMP Exam Content Outline], page 10, task 5 under domain 2