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IJK, Inc. is currently under contract with Supplier X to provide parts utilized in retail products manufactured by IJK. Demand for UK's products is expected to increase dramatically, and thus the firm's supply manager wants to explore possible cost savings. Supplier X has been a reliable supplier for many years and provides excellent quality, on-time service, and a willingness to work with UK on improvements. However, the supply manager believes Supplier X's price is too high, as a competitor is offering a lower price. Given this situation, which of the following is the BEST course of action for UK's supply manager to take?
Correct Answer: B
Given Supplier X's long-standing reliability, quality, and willingness to collaborate, the best approach for the supply manager is to meet with Supplier X to discuss cost reductions. This collaborative approach maintains the positive relationship and leverages Supplier X's established performance. The supply manager can present the competitor's lower pricing as a benchmark, encouraging Supplier X to find ways to reduce costs without sacrificing quality or service. References * Supplier Relationship Management: Unlocking the Hidden Value in Your Supply Base by Jonathan O'Brien * "Negotiation and Supplier Management" - Institute for Supply Management (ISM)