Online Access Free ADM-201 Exam Questions

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No.# The correct answer is:
✅ C. ID variable

Explanation

A Record Type ID is a Salesforce Id data type (15 or 18-character unique identifier).
In Flow, when you need to store an Id (like a record Id, record type Id, or user Id), you should use an ID variable.
This ensures proper handling of the value and avoids type mismatches.

No.# The correct answer is:
✅ B. Include the Shipments tab on the app's navigation bar.

Explanation

Split list views are available for standard and custom objects in Lightning Experience, including the Salesforce mobile app.
To allow the team to use split view for Shipments, the object must be accessible in the app.
Adding the Shipments tab to the app’s navigation bar ensures users can access the object and use split view.

No.# The correct answer is:
✅ B. Assignment Rules

Explanation

The requirement is to automatically route support cases to a queue based on case priority, regardless of how the case is created (email, web, manual).
Case Assignment Rules are designed for this:

You can create rule entries that check the Priority field.
Assign the case to a Queue when the condition matches.


Assignment Rules work for cases created via:

Email-to-Case
Web-to-Case
Manual entry
API

No.# The correct two answers are:
✅ C. Use Debug to test the flow in Flow Builder.

The Debug feature in Flow Builder lets you run the flow in a test mode, see the path taken, and check for errors without leaving the builder.
You can also provide test input values and view detailed logs.

✅ D. Test the flow in a sandbox.

Best practice is to test in a sandbox environment before deploying to production.
This ensures you don’t accidentally create real records or impact live data during testing.


❌ Why not A?

There is no concept of “setting up a flow interview” manually for testing; interviews are created when the flow runs.

❌ Why not B?

Running the flow in production to create real contacts is not recommended for initial testing.

No.# The correct answer is:
✅ C. Flow Builder

Explanation

The requirement is:
When the Account Status changes to "Audited", automatically update the Audited Date field with today's date.
This is a classic record-triggered automation scenario.
Flow Builder is the recommended tool for this because:

It can run after-save on Account updates.
It can check if Status = 'Audited'.
It can update the Audited Date field with TODAY().




❌ Why not the others?

A. Approval Process → Used for approvals, not simple field updates.
B. Formula Field → Formula fields are read-only and cannot update other fields.
D. Validation Rule → Enforces data entry rules, does not update fields.

No.# The correct two answers are:
✅ A. Find certified developers and consultants.

AppExchange is not just for apps; it also has a section for consultants and developers who are Salesforce-certified. Companies can hire experts for implementation and customization.

✅ C. Install industry-specific solution templates.

AppExchange offers industry-specific apps and templates (e.g., for real estate, healthcare, manufacturing) that can be installed to meet business needs quickly.


❌ Why not B?

The Data Loader tool is downloaded from Setup, not AppExchange.

❌ Why not D?

Standard Lightning components are part of Salesforce core; AppExchange provides custom components, not standard ones.

No.# The correct answer is:
✅ A. Make the field universally required.

Explanation

The requirement is that the Billing System field must be filled on every Invoice record.
The simplest and most reliable way to enforce this is to make the field Required at the field level (universally required).
This ensures:

The field is required everywhere: UI, API, Data Loader, integrations.
Users cannot save a record without providing a value.

No.# The correct answer is:
✅ A. Existing field values will remain unchanged.

Explanation

When you change an Auto Number field to a Text field in Salesforce:

The existing auto-generated values (e.g., A-0001, A-0002) remain as they are.
They are simply treated as text going forward.


Salesforce allows this change because both Auto Number and Text are stored as strings internally.


❌ Why not the others?

B. Existing field values will be Converted → No conversion happens; they remain the same.
C. Existing field values will be deleted → Data is not deleted.
D. Existing auto number field to Text is prevented → This change is allowed in Salesforce.

No.# The correct answer is:
✅ A. Set up Big Deal Alerts for the amount.

Explanation

Big Deal Alerts are designed exactly for this scenario: sending notifications when an Opportunity reaches a certain threshold amount.
You can configure Big Deal Alerts in Setup → Big Deal Alerts, specify the amount (e.g., $500,000), and choose who gets notified (e.g., Director of Sales).
The alert can be sent via email or Chatter post.

No.# The correct two answers are:
✅ C. App Page

You can create App Pages in Lightning App Builder for the Salesforce Mobile App.
These pages can include components like dashboards, reports, and custom components, and are accessible from the mobile navigation menu.

✅ D. Record Page

You can customize Record Pages for standard or custom objects using Lightning App Builder.
These pages are mobile-responsive and allow you to design layouts specifically for mobile users.


❌ Why not A (User Page)?

User Pages are not a supported page type in Lightning App Builder.

❌ Why not B (Dashboard Page)?

Dashboard pages are created in the Dashboard Builder, not Lightning App Builder.


✅ So the correct answer is:
C and D

No.# The correct two answers are:
✅ C. Resetting a locked-out user's password automatically unlocks the user's account.

When a user is locked out due to too many failed login attempts, resetting their password will also unlock the account.

✅ D. After resetting a password, the user may be required to activate their device to successfully log in to Salesforce.

If Identity Verification or Multi-Factor Authentication (MFA) is enabled, the user may need to verify their device again after a password reset.


❌ Why not A?

Resetting the password does not change the user's password policy; it only resets the password according to the existing policy.

❌ Why not B?

Single Sign-On (SSO) users do not use Salesforce passwords for login, so they cannot reset their password using the "Forgot Password" link. Their credentials are managed by the identity provider.


✅ So the correct answer is:
C and D

No.# the ans is A

No.# The correct answer is:
✅ A. Record setting and search index

💡 Explanation:

Even if users can’t see list views or the tab, they might still find records in global search if the records are indexed and the users have visibility through sharing rules or permissions.

To completely prevent access, the admin must:

Adjust record-level access settings

Change the Organization-Wide Default (OWD) for the object (Deals) to Private, or

Remove sharing rules, permission sets, or profile access that grant visibility to those records.

Update search index visibility

When records are visible in search, it’s because Salesforce has indexed them for users who have access.

Once record access is removed, the search index will automatically update to exclude those records — ensuring they can’t be found through search.

No.# Right answer are C, D.
B option doesnt even exist

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No.# Correct Answer: B. Include the Shipments tab on the app's navigation bar
A. Filter by a single shipment record type in the list view. ❌ Not relevant, filtering doesn’t enable split view.
B. Include the Shipments tab on the app's navigation bar. ✅ Correct — Split View only works if the object has a tab in the navigation bar.
C. Split views are only available on standard objects. ❌ Wrong — they work for both standard and custom objects.
D. Add the Manage List Views permission for support users. ❌ Wrong — they already can use list views, no special permission needed for split view.

No.# Correct Answer: B. Existing field values will be Converted
A. Existing field values will remain unchanged. ❌ Not quite — they don’t “stay” as auto number, they are converted to text.
B. Existing field values will be Converted. ✅ Correct — auto number values become text values.
C. Existing field values will be deleted. ❌ Wrong — Salesforce never deletes values on a type change unless it’s incompatible (e.g., Text → Number where values can’t convert).
D. Existing auto number field to Text is prevented. ❌ Wrong — Salesforce allows this conversion.

No.# Correct Answers: C. Forecasting and D. Opportunity Stages
A. Sales Quotes ❌ → Quotes are for sending price proposals to customers, not for forecasting revenue.
B. Opportunity List View ❌ → Useful for seeing current opportunities, but doesn’t provide predictive forecasting or performance benchmarking.
C. Forecasting ✅ → Salesforce Forecasts allow you to project revenue, track quotas, and compare rep performance against goals.
D. Opportunity Stages ✅ → Stages drive pipeline visibility and probability-based forecasting (e.g., "Proposal/Negotiation" with 50% probability).

No.# Correct Answers: A and B
A. Create a custom Discount field on the opportunity to capture the discount amount ✅ Yes — required to evaluate the approval conditions.
B. Populate the Manager standard field on the sales users' User Detail page. ✅ Yes — needed so approvals can auto-route to a user’s manager.
C. Configure two separate approval processes. ❌ No — you can handle both levels (10% and 30%) in one approval process with multiple steps.
D. Allow the submitter choose the approver manually. ❌ No — not needed, approvers are determined by rules.