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Universal Container wants to prevent its service team from accessing deal records. While service users are unable to access deal list views; they are able to find the deal records via a search. What options should the administrator adjust to fully restrict access?
Correct Answer: B
Permissions and tab visibility are two options that administrators can adjust to fully restrict access to records for certain users or profiles. Permissions determine what users can do with records, such as create, read, edit, delete, view all, or modify all. Tab visibility determines whether users can see a specific object tab in their app launcher or navigation bar. By setting permissions and tab visibility to none or hidden for deal records for service users or profiles, administrators can prevent them from accessing deal records via search or other methods. References: https://help.salesforce.com/s/articleView?id=sf.users_profiles_permissions.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.customize_tabs.htm&type=5
Recent Comments (The most recent comments are at the top.)
hoang - Oct 23, 2025
The correct answer is: ✅ A. Record setting and search index
💡 Explanation:
Even if users can’t see list views or the tab, they might still find records in global search if the records are indexed and the users have visibility through sharing rules or permissions.
To completely prevent access, the admin must:
Adjust record-level access settings
Change the Organization-Wide Default (OWD) for the object (Deals) to Private, or
Remove sharing rules, permission sets, or profile access that grant visibility to those records.
Update search index visibility
When records are visible in search, it’s because Salesforce has indexed them for users who have access.
Once record access is removed, the search index will automatically update to exclude those records — ensuring they can’t be found through search.
Recent Comments (The most recent comments are at the top.)
The correct answer is:
✅ A. Record setting and search index
💡 Explanation:
Even if users can’t see list views or the tab, they might still find records in global search if the records are indexed and the users have visibility through sharing rules or permissions.
To completely prevent access, the admin must:
Adjust record-level access settings
Change the Organization-Wide Default (OWD) for the object (Deals) to Private, or
Remove sharing rules, permission sets, or profile access that grant visibility to those records.
Update search index visibility
When records are visible in search, it’s because Salesforce has indexed them for users who have access.
Once record access is removed, the search index will automatically update to exclude those records — ensuring they can’t be found through search.