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Question 97/105
Users have noticed that when they click on a report in a dashboard to view the report details, the values in the report are different from the values displayed on the dashboard.
What are the two reasons this is likely to occur?
Choose 2 answers
What are the two reasons this is likely to occur?
Choose 2 answers
Correct Answer: C,D
Dashboards show data from source reports as visual components that provide a snapshot of key metrics and performance indicators. Dashboards need to be refreshed manually or scheduled to run on a regular basis to reflect the most recent data from the reports. The running user of a dashboard determines whose security settings are applied when the dashboard is run. If the running user is different from the viewer of the dashboard, they may see different data based on their permissions and sharing settings. References:
https://trailhead.salesforce.com/en/content/learn/modules/lex_implementation_dashboards_and_reports
/dashboards
https://trailhead.salesforce.com/en/content/learn/modules/lex_implementation_dashboards_and_reports
/dashboards
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Recent Comments (The most recent comments are at the top.)
Correct Answers: B and D
A. The report needs to be refreshed. ❌ Wrong — reports show live data; no need to refresh.
B. The dashboard needs to be refreshed. ✅ Correct — dashboard may be showing outdated data compared to the live report.
C. The current user does not have access to the report folder. ❌ Wrong — if no access, they can’t open the report at all.
D. The running dashboard user and viewer have different permissions. ✅ Correct — dashboards can run as a specific user (running user). If that user has different data visibility than the viewer, the dashboard values may differ from what the viewer sees when running the report directly.
It has to be B, D.