ADM-201 Exam Dumps | The Call center manager in Ursa Major Solar wants to provide agents with a case dashboard that can be

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Question 96/105

The Call center manager in Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status and owner.
What should an Administrator add to the dashboard to fulfil the request?

A. Dashboard Filter

B. Bucket column

C. Dashboard component

D. Combination Chart

Correct Answer: A

A dashboard filter is a feature that allows users to filter dashboard components by one or more field values without changing the underlying report data. For example, a dashboard filter can allow users to view cases by origin, status, or owner. A dashboard filter consists of a filter name, one or more source fields, and one or more filter values. Users can apply one or more filters to see different views of the dashboard data.
References: https://help.salesforce.com/s/articleView?id=sf.dashboards_filters.htm&type=5

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