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The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the user's manager. The administrator has been tasked with creating an approval process. Which are two considerations the administrator needs to review before setting up this approval process? Choose 2 answers
Correct Answer: A,C
Discount is not a standard field on the Opportunity object, so you need to create a custom field to capture the discount amount or percentage for each opportunity. To set up an approval process where opportunity discounts over 30% need to be approved by the VP of sales, and any discounts above 10% need to be approved by the user's manager, you need to configure two separate approval processes with different entry criteria based on the discount field value and different approvers based on their roles. References: https://help. salesforce.com/s/articleView?id=sf.approvals_getting_started.htm&type=5
Recent Comments (The most recent comments are at the top.)
Matt Leete - Oct 01, 2025
Correct Answers: A and B A. Create a custom Discount field on the opportunity to capture the discount amount ✅ Yes — required to evaluate the approval conditions. B. Populate the Manager standard field on the sales users' User Detail page. ✅ Yes — needed so approvals can auto-route to a user’s manager. C. Configure two separate approval processes. ❌ No — you can handle both levels (10% and 30%) in one approval process with multiple steps. D. Allow the submitter choose the approver manually. ❌ No — not needed, approvers are determined by rules.
Recent Comments (The most recent comments are at the top.)
Correct Answers: A and B
A. Create a custom Discount field on the opportunity to capture the discount amount ✅ Yes — required to evaluate the approval conditions.
B. Populate the Manager standard field on the sales users' User Detail page. ✅ Yes — needed so approvals can auto-route to a user’s manager.
C. Configure two separate approval processes. ❌ No — you can handle both levels (10% and 30%) in one approval process with multiple steps.
D. Allow the submitter choose the approver manually. ❌ No — not needed, approvers are determined by rules.
It has to be A, B.